Investigating the Relationship Between Information Technology Components and the Organizational Performance of Employees in the Department of Education in Zarand County
Keywords:
Information technology, organizational performance, employees, hardware, communicationsAbstract
Organizational performance is the most critical issue for both for-profit and non-profit organizations. Understanding the factors influencing organizational performance is highly important for managers, as it is crucial for taking appropriate initial steps. However, defining, conceptualizing, and measuring performance is not an easy task. Therefore, the aim of this study was to examine the relationship between components of information technology and the organizational performance of employees in the Department of Education in Zarand County. In terms of purpose, this research is applied, and in terms of data collection and analysis method, it is a descriptive study of the correlational type. The statistical population of this study consists of all employees of the Department of Education in Zarand County, totaling 302 individuals, according to the verification from the Human Resources Center. The sample size, based on Krejcie and Morgan’s table, was determined to be 170 individuals and selected through random sampling. The data collection instruments used in this study were: the Organizational Performance Questionnaire by Hersey and Goldsmith (1991), and the standardized Information and Communication Technology Questionnaire derived from the model by Josh and Draman (2007). Data were analyzed using SPSS18 software. According to the obtained data, the adjusted R-squared value is 0.092, indicating that 9% of the variance in the criterion variable (organizational performance) is influenced by the predictor variable (information and communication technology components). In other words, the effect size of the components of information and communication technology on organizational performance is 9%, which is statistically significant. The overall correlation between the research variables is 0.365, indicating a relatively good correlation among the research variables. Moreover, the coefficient of determination (R²) is 0.123, which means that information and communication technology components can explain up to 12.3% of the changes in the organizational performance of employees. In general, this research emphasizes the importance of integrating information and communication technology into organizational strategies. Enhancing employees' skills in various technological areas not only improves individual performance but also contributes to the optimization of organizational processes and the achievement of broader goals.
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