شناسایی و ارزیابی عوامل مؤثر بر کاهش تعارضات رفتاری کارکنان حوزه فناوری اطلاعات

Adniyah, H., Masluchah, A. L., Alfiah, A. N., Lameriya, D., & Mardiyah, M. (2024). Implementation of Career Planning and Employee Conflict Resolution Techniques. JISIP, 8(4), 2606. https://doi.org/10.58258/jisip.v8i4.7530

Asim, M., Hashmi, U. F., Nadeem, M. A., Ghani, U., & Xu, Y. (2025). How Exploitative Leadership Influences Employees’ Negligence Behavior? International Journal of Conflict Management, 36(4), 823-840. https://doi.org/10.1108/ijcma-12-2024-0320

Boulanger, M., & Chiarini, T. (2022). Conflict management strategies in organizations: A systematic review. Journal of Business Research, 138, 270-283. https://www.jaqmeronline.com/index.php/jaqmer/article/download/43/42/484

Fousiani, K., De Jonge, K. M. M., & Michelakis, G. (2025). The bright and dark sides of creativity in employee conflict management; the moderating role of competitive climate. International Journal of Conflict Management, 36(2), 348-370. https://doi.org/10.1108/IJCMA-07-2024-0172

Ginting, S., Amar, I., Palupiningtyas, D., Khaerunnisa, F., & Rakkang, Y. (2024). Analysis of Conflict Management and Internal Communication on Employee Satisfaction in Creative Industries in Indonesia. WSSHS, 2(07), 1212-1220. https://doi.org/10.58812/wsshs.v2i07.1081

Irwan, I. (2024). Workplace Conflict: Its Impact on Employee Motivation and Productivity. Paradoks Jurnal Ilmu Ekonomi, 7(4), 481-494. https://doi.org/10.57178/paradoks.v7i4.993

Kalluri, N. (2025). The Impact of AI on Workplace Litigation: A Study of Employee Relations and Conflict Resolution. International Journal for Multidisciplinary Research, 7(4). https://doi.org/10.36948/ijfmr.2025.v07i04.51880

Larijani, N., & Bozorgpour, Z. (2024). Cultural intelligence as a factor related to conflict management and the formation of organizational trust (Case study: Mazandaran Province Red Crescent Society). Journal of Applied Studies in Management and Development Sciences, 9(1). https://www.noormags.ir/view/fa/articlepage/2208918/

Maryani, M., & Gazali, A. U. (2024). The Effect of Work Conflict on Job Stress and Employee Performance. GRHRM, 4(2), 158-171. https://doi.org/10.52970/grhrm.v4i2.494

Murisa, W., Rusdi, Harmen, H., & Hidayat, M. R. (2024). Employee Conflict Strategy Berdasarkan Tingkat Pendidikan Dan Gender Perspektif Teori Thomas-Killman Conflict Mode. Jurnal Alwatzikhoebillah Kajian Islam Pendidikan Ekonomi Humaniora, 10(1), 184-193. https://doi.org/10.37567/alwatzikhoebillah.v10i1.2463

Rezatelab, A. (2023). The Relationship Between Conflict Management, Creativity, and Job Stress with Job Performance of Employees in the Green Space Departments of Mashhad Municipality. Quarterly Journal of Management Sciences Research, 5(14), 20-21. https://www.noormags.ir/view/fa/articlepage/2034163/

Salari, R., Bahrololoum, H., & Biglari, N. (2020). The effect of social support and work-family conflict on job performance of employees in Sports and Youth Departments in Kerman Province. Sports Management (Harakat), 12(1), 181-200. https://jsm.ut.ac.ir/article_77260.html?lang=en

Saragih, J. H., Siahaan, E., & Gultom, P. (2024). The Influence of Conflict Management, Employee Engagement, and Work-Life Balance on Productivity Through Well-Being. Enrichment Journal of Multidisciplinary Research and Development, 2(9). https://doi.org/10.55324/enrichment.v2i9.218

Suprapto, D., & Widigdo, A. M. N. (2021). The Effect of Employee Empowerment, Organizational Justice, Conflict, and Work Motivation on Employee Performance (Case Study of Bank Mandiri Indonesia). European Journal of Business and Management Research, 6(5), 204-208.

Wang, X., Zhang, Z., & Chun, D. (2021). How Does Mobile Workplace Stress Affect Employee Innovative Behavior? The Role of Work–Family Conflict and Employee Engagement. Behavioral Sciences. https://doi.org/10.3390/bs12010002

Zhou, H., & Zheng, Q. (2022). Work Stressors and Occupational Health of Young Employees: The Moderating Role of Work Adaptability [Original Research]. Frontiers in psychology, 13. https://doi.org/10.3389/fpsyg.2022.796710